Quality
Request our certificates to learn how we ensure and improve product quality.
Certification
Duynie operates a high-standard quality system that complies with international laws, regulations, and procedures to ensure consistent product quality and meet customer demands. Duynie has a high standard quality system that complies with international laws, regulations and procedures to guarantee a consistent quality of our products and meeting customer’s demand.
These certifications and quality systems provide important assurance of safe and reliable starch production. They require strict monitoring, quality control, traceability, and crisis management.
Duynie Ingredients is ISO 9001:2015 certified. In addition, our products Novinexx P130 and Industrial Native-Novinexx CPB and WDX are ISEGA certified.
Laboratory
Each Duynie site has its own laboratory to monitor the quality of processes, raw materials, and final products. The lab portfolio includes many standard starch analyses such as moisture, color, brix and viscosity, supplemented with analyses that are highly application-specific. We continually seek better and faster methods, such as NIR analysis and other innovative techniques.
Our laboratories work closely with the R&D department, supporting analyses for the development of new products and applications.
Complaint Handling
Efficient and prompt complaint handling is an integral part of the Quality Assurance department. Based on the incoming complaint, the department conducts a cause analysis. This might be carried out onsite. Once the cause is identified, the issue is addressed with top priority to ensure resolution. Clear communication and feedback help minimise the impact of the complaint on the customer.
Contact our QA Manager
Liset de Veer
QA Manager
Liset de Veer
QA Manager